Returns Policy

In Store Returns/Exchanges:

- All products must be in original packaging, unworn and unwashed with tags attached. We cannot exchange hosiery that has been taken out of its packaging. 

- Proof of purchase must be presented and be within 30 days of purchase.

- Due to health regulations we cannot exchange any underwear.

- There is no refund or exchange on any costume orders.

- There is no refund or exchange on sale items.

 

 

 Online Returns/Exchanges:

- If goods are being returned/exchanged all postage costs are the responsibility of the customer.

- A 10% restocking fee applies to all returns.

- Proof of purchase must be presented and be within 30 days of purchase.

- If a product has been proven faulty then you will receive a full refund or exchange including postage fees. 

- All products must be in original packaging, unworn and unwashed with tags attached.

- Any return items must be returned with a Return Approval Form that can be requested by calling or emailing the shop (07) 5580 0007 or info@tinkerbellsdancewear.com.au

- Due to health regulations we cannot exchange underwear or hosiery.

- There is no exchange or refund on any costume orders.

- There is no exchange or refund on sale items.